Cancellation policy

Cancellation Policy

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

To exercise your right of cancellation, you must inform us (Chonticha Schopf, Obergolzaberg 5, 84106 Volkenschwand Tel.: 08442 962 1450, E-mail: info@yak-thai.de) of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the enclosed model cancellation form for this purpose, although you are not required to do so.

To meet the cancellation period, it is sufficient to send the notification of the exercise of the right of cancellation before the cancellation period expires.

Consequences of Cancellation

If you cancel this contract, we will refund all payments received from you, including delivery costs (except for any additional costs incurred because you chose a type of delivery other than the cheapest standard delivery offered by us), without delay and in any event within fourteen days from the day on which we receive the notification of your cancellation of this contract. We will use the same means of payment that you used for the original transaction unless you have expressly agreed otherwise; no fees will be charged to you in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.

You must return or deliver the goods to us without delay and in any event within fourteen days from the day on which you notify us of the cancellation of this contract. You will have met the deadline if you send the goods before the fourteen-day period expires. You bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is not due to handling of the goods that was not necessary to check their condition, characteristics and functioning.

Model Cancellation Form

(If you wish to cancel the contract, please complete this form and return it.)

- To
Chonticha Schopf
Obergolzaberg 5
84106 Volkenschwand

E-mail: info@yak-thai.de

- I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only for notifications on paper)

- Date

___________
(*) Delete as appropriate.